Back to MeatSafari

Transaction Protection

Operated by Yohannesburg Limited

MeatSafari provides transaction controls designed to reduce fraud, payment disputes, and delivery problems. Protection depends on the transaction type, payment provider, seller, logistics service, and applicable terms. We connect buyers, sellers, farmers, wholesalers, businesses, service providers, and logistics partners — and make transactions safer through verification, order management, payment coordination, delivery confirmation, disputes, and audit trails.

MeatSafari is not a bank

MeatSafari does not take custody of customer funds as its own money, and we do not run an unregulated escrow wallet. Your payment is processed through our approved payment provider. Where a true regulated escrow or custodial arrangement is required, it will be built only with an appropriately authorized financial partner and according to applicable Nigerian law. Until that partner is connected, we show accurate language — “protected transaction”, “payment verified”, “settlement processing” — and never pretend we are holding your money.

Three ways a transaction can be protected

Pay Now

Protected digital payment

You pay through the connected payment provider at checkout. MeatSafari verifies the payment server-side before the seller is told to prepare or ship.

MeatSafari coordinates the transaction. The payment provider handles the actual payment mechanics — MeatSafari does not hold your money as its own.

Marketplace / P2P

Protected marketplace flow

A structured flow from order creation through payment verification, seller confirmation, dispatch, delivery, and buyer confirmation of receipt.

Settlement to the seller is processed through the payment provider’s supported settlement or split capabilities — not by MeatSafari holding funds.

Pay on Delivery

Payment on delivery

For eligible orders, you pay when the item arrives. The order is marked “payment on delivery — pending” until payment is actually verified at delivery.

No payment is recorded as completed until it is genuinely confirmed. Cash handling is minimized where the logistics arrangement makes it risky.

Which options you see at checkout depends on the product, seller, location, delivery method, amount, category, and owner configuration. You will only ever be offered options that are actually enabled for your transaction.

Buyer protection

  • See the seller’s identity and verification level before you pay.
  • Review the order summary: item, quantity, price, delivery, and total.
  • Pay only through the approved MeatSafari payment flow.
  • Keep your transaction ID — it is your reference for the whole order.
  • Confirm delivery yourself, or use a delivery OTP / scan-to-confirm where enabled.
  • Report any problem inside the inspection window for your category.

Seller protection

  • See the buyer’s order and the payment verification status.
  • You are only told to prepare or ship after payment is verified — never on a screenshot or chat claim.
  • Use platform-mediated chat for order communication.
  • Hand over to the buyer or an authorized logistics partner with proof of delivery.
  • Settlement is processed through the payment provider’s supported settlement/split flow.
  • Open a dispute if a buyer refuses delivery or makes a false claim.

Delivery confirmation

Delivery OTP

Where enabled, you receive a one-time code. The seller or logistics partner must enter it at delivery. The OTP is only valid for the correct order and is never shown in ordinary chat.

Scan to confirm

A QR code can represent a specific order or delivery. After an authenticated scan, the system verifies the order, confirms handover, and records delivery — no manual “I delivered” claim is enough.

Proof of delivery

Delivery evidence can include OTP, QR scan, buyer confirmation, signature, photo, timestamp, and logistics partner confirmation. Precise location history is not exposed unnecessarily.

If something goes wrong

Either party can open a dispute with a reason — item not received, wrong or missing item, damaged, quality, quantity, seller did not ship, delivery issue, payment issue, or other. Both sides can submit evidence (photos, documents, delivery proof, related chat). Every dispute has a chronological timeline. MeatSafari does not automatically assume the buyer or the seller is right, and AI never makes irreversible financial decisions on its own — human review handles high-risk cases.

OpenUnder reviewWaiting for infoResolvedClosed

How MeatSafari earns

MeatSafari earns marketplace commission, transaction service fees, logistics service fees, advertising, premium seller tools, business subscriptions, featured listings, and wholesale services. The seller or provider’s money is never counted as MeatSafari revenue. Customer funds, seller funds, pending provider settlements, and refundable amounts are kept separate from platform revenue. Where the payment provider supports split settlement, the platform fee and the seller’s share are routed through the provider’s own split or subaccount capabilities.

Stay protected

Before you payConfirm the seller, the item, the quantity, and the total amount before paying.
Before deliveryDo not share your delivery OTP until you are receiving the correct order.
About outside paymentsPayments made outside the approved MeatSafari payment flow may not qualify for platform transaction protection.
About your credentialsNever share passwords, one-time codes, or passkey details with anyone — including MeatSafari support.

Keep payments on MeatSafari

If anyone asks you to pay outside the approved MeatSafari flow — to a personal account, a different number, or via direct chat — treat it as a risk. Those payments may not qualify for platform protection. MeatSafari monitors transaction chats for attempts to move payment off platform and will warn you when it is detected.

A note on what is real

Nothing on this page is a simulated capability. Where a protection depends on a connected payment provider, regulated escrow partner, or external service that is not yet connected, we say so honestly rather than pretending it exists. Every order, payment verification, delivery record, and dispute is backed by real system records — never a screenshot, a chat message, or a customer claim.